Privacy Policy

Last updated: January 01, 2024

This privacy notice for Svjetlobr Finlore ("we," "us," or "our") describes how and why we may collect, store, use, and/or share ("process") your information when you use our services ("Services"), including when you visit our website at https://svjetlobr-finlore.org/en/, or any other website of ours that links to this privacy notice, and when you otherwise engage with us in related ways, including any sales, marketing, or events.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please feel free to contact us at [email protected].

Summary of Key Points

This summary provides the key points from our privacy notice, but you can find more details on any of these topics in the sections below.

  • What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
  • Do we process any sensitive personal information? We do not process sensitive personal information.
  • Do we receive any information from third parties? We do not receive any information from third parties.
  • How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, ensure security and prevent fraud, and comply with applicable law. We only process your information when we have a valid legal reason to do so.
  • In what situations and with which parties do we share personal information? We may share information in specific situations and with specific categories of third parties.
  • How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. That said, no electronic transmission over the internet can be guaranteed to be 100% secure, so we cannot promise that unauthorized third parties will never be able to defeat those measures and use your information improperly.
  • What are your rights? Depending on where you are located geographically, applicable privacy law may mean you have certain rights regarding your personal information.
  • How do you exercise your rights? The easiest way to exercise your rights is by visiting https://svjetlobr-finlore.org/en/contact, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

1. What Information Do We Collect?

Personal information you disclose to us. In short: we collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register for the Services, express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us. The personal information we collect may include the following:

  • names
  • phone numbers
  • email addresses
  • passwords
  • IP address, browser language, access times and dates, pages viewed, software crash reports, browser type, information related to tracking and advertising identifiers, country

We do not process sensitive information. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected. In short: some information — such as your IP address and/or browser and device characteristics — is collected automatically when you visit our Services.

This information does not reveal your specific identity, but may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and technical details. We also collect information through cookies and similar technologies, including:

  • Log and usage data — service-related, diagnostic, usage, and performance information that our servers automatically collect when you access or use our Services.
  • Device data — information about your computer, phone, tablet, or other device you use to access the Services.
  • Location data — information about your device's location, which can be either precise or imprecise. You can opt out of having this information collected by refusing access to the information, or by disabling your device's location setting.

2. How Do We Process Your Information?

In short: we process your information to provide, improve, and administer our Services, communicate with you, ensure security and prevent fraud, and comply with applicable law. We may also process your information for other purposes with your consent.

  • To facilitate account creation, authentication, and management of user accounts.
  • To deliver and facilitate the delivery of services to the user.
  • To respond to user inquiries and provide customer support.
  • To send administrative information about our products, services, and changes to our policies.
  • To request feedback and to contact you about your use of the Services.
  • To send you marketing and promotional communications, in accordance with your preferences. You may opt out at any time.
  • To deliver targeted advertising tailored to your interests and location.
  • To protect our Services, including monitoring for and preventing fraud.
  • To identify usage trends and improve the Services.
  • To determine the effectiveness of our marketing and promotional campaigns.
  • To save or protect an individual's vital interest, such as to prevent harm.

3. What Legal Bases Do We Rely On to Process Your Information?

In short: we only process your personal information when we believe it is necessary and we have a valid legal basis under applicable law, such as your consent, compliance with the law, to fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

If you are located in the EU or UK: the GDPR and UK GDPR require us to explain the valid legal bases we rely on:

  • Consent. We may process your information if you have given us permission to use your personal information for a specific purpose. You can withdraw your consent at any time.
  • Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing the Services.
  • Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests, such as informing you of offers, personalizing content, analyzing use of the Services, supporting our marketing activities, or preventing fraud.
  • Legal Obligations. We may process your information where we believe it is necessary to comply with our legal obligations, cooperate with law enforcement, or exercise our legal rights.
  • Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party.

Under European data protection law, we are generally regarded as a "data controller" of the personal information described in this privacy notice.

If you are located in Canada: we may process your information if you have given us express or implied consent, which you may withdraw at any time. In certain exceptional cases, the law may permit us to process your information without your consent, including, for example, to detect and prevent fraud, for business transactions provided certain conditions are met, to identify individuals, for journalistic or investigative purposes, or where we act pursuant to a court order.

4. When and With Whom Do We Share Your Personal Information?

In short: we may share information in specific situations and/or with the following categories of third parties.

We may share your data with vendors, consultants, and other service providers who perform work for us or on our behalf. We have contracts in place with these third parties designed to help safeguard your personal information. The categories of third parties we may share information with include:

  • Affiliate marketing programs
  • Account registration and authentication services
  • Data analytics services

We may also share your information in the following situations:

  • Business Transfers — in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • Google Analytics — to track and analyze the use of the Services. You may opt out using the tools Google provides.
  • Affiliates — our parent company and any subsidiaries, joint venture partners, or other companies under common control with us, who will be required to honor this privacy notice.
  • Business Partners — to offer you certain products, services, or promotions.

5. What Is Our Stance on Third-Party Websites?

In short: we are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services, but are not affiliated with our Services.

The Services may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us. We do not provide any warranties regarding such third parties and will not be liable for any loss or damage caused by your use of them. You should review the policies of any such third parties and contact them directly to respond to your questions.

6. Do We Use Cookies and Other Tracking Technologies?

In short: we may use cookies and other tracking technologies to collect and store your information, such as web beacons and pixels.

7. How Long Do We Keep Your Information?

In short: we keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice, unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, we will securely store your personal information and isolate it from any further processing until deletion is possible.

8. How Do We Keep Your Information Safe?

In short: we aim to protect your personal information through a system of organizational and technical security measures.

Despite our safeguards, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Any transmission of personal information to and from our Services is at your own risk, and you should only access the Services within a secure environment.

9. Do We Collect Information From Minors?

In short: we do not knowingly collect data from or market to children under 18 years of age.

By using the Services, you represent that you are at least 18 years old, or that you are the parent or guardian of such a minor and consent to the minor's use of the Services on their behalf. If we learn that personal information from users under 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at [email protected].

10. What Are Your Privacy Rights?

In short: in some regions, such as the European Economic Area, the United Kingdom, Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information.

These rights may include the right to: (i) request access to and obtain a copy of your personal information; (ii) request rectification or erasure; (iii) restrict the processing of your personal information; (iv) if applicable, data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the contact details provided in the "How Can You Contact Us About This Notice?" section below.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to lodge a complaint with your competent data protection supervisory authority. If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent. If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.

Opting out of marketing communications. You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in the emails we send, replying "STOP" to any text messages we send, or by contacting us at [email protected]. You will then be removed from the marketing lists; however, we may still communicate with you as necessary for account or service-related purposes.

Account information. If you would at any time like to review or change the information in your account, or terminate your account, you can contact us or log in to your account settings. Upon your request to terminate your account, we will deactivate or delete your account, though we may retain certain information to prevent fraud, troubleshoot problems, or comply with legal requirements.

Cookies. Most browsers are set to accept cookies by default; you can usually configure your browser to remove or reject cookies, though this may affect certain features or services of the Services.

If you have questions or comments about your privacy rights, you may email us at [email protected].

11. Controls for Do-Not-Track Features

At this stage, no uniform technology standard for recognizing and implementing DNT (Do-Not-Track) signals has been finalized, and we do not currently respond to DNT browser signals. If a standard for online tracking is adopted in the future that we must follow, we will inform you of that practice in a revised version of this privacy notice.

12. Do Residents of Specific Regions Have Specific Privacy Rights?

In short: if you are a resident of certain regions (e.g., California, Colorado, Connecticut, Utah, Virginia, the EEA, the UK, or Switzerland), you may have specific rights regarding access to, correction of, deletion of, and portability of your personal information, as well as the right to opt out of the sale of your personal information, targeted advertising, or profiling.

To exercise any of these rights, you may contact us via https://svjetlobr-finlore.org/en/contact or at [email protected]. We will not discriminate against you for exercising any of your privacy rights. Upon receiving a request, we may need to verify your identity before processing it, and we will respond within the timeframes required by applicable law.

13. Do We Make Updates to This Notice?

In short: yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last updated" date and will be effective as soon as it is accessible. If we make material changes to this notice, we will notify you either by prominently posting a notice or by directly sending you a notification. We encourage you to review this privacy notice frequently to stay informed of how we are protecting your information.

14. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at [email protected] or contact us via https://svjetlobr-finlore.org/en/contact.

If you are a resident of the European Economic Area or Switzerland, we are the "data controller" of your personal information, and you may contact us directly regarding our processing of your information using the contact details above.

15. How Can You Review, Update, or Delete the Data We Collect From You?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. To request to review, update, or delete your personal information, please visit https://svjetlobr-finlore.org/en/contact.

Register